CLUES FOR CUDDLES / Support
Let’s find the next step.
A few answers to keep your little journey comfortable.
Download on the App Store ↗Try 12 puzzles free. Unlock all 100 with one purchase. No ads or subscriptions.
How do purchases and restore work?
Settings → Unlock full game shows the App Store price. One non-consumable purchase unlocks all 100 puzzles, including the 12 free puzzles, and the 60-step journey drawn from that same collection. There are no ads or subscriptions. Use Restore purchases with the Apple Account used to buy. Buying and restoring require an App Store connection; verified access can be used offline. Restore brings back access, not saved boards: export your progress separately. TestFlight purchases are tests and do not unlock the released App Store app. For billing or refund requests, use Apple’s purchase support.
What does Continue open?
Continue returns to your most recently played board, whether it is a journey puzzle or practice. Browsing the library or previewing a puzzle does not change it. The journey remains accessible from the home screen.
How do journey and practice differ?
The journey has 60 steps. Practice uses the same 100-puzzle collection without advancing the journey. The app includes 12 free puzzles; a one-time purchase unlocks the full collection. Their boards are saved separately.
How do I edit the board?
Choose Cat, Dog or Mark, then tap an available square. Tap a placed pet to remove it. Moving a pet means removing it and placing it elsewhere; each edit can be undone separately. Girls and fixed clues cannot be edited.
How do Hint and Focus work?
Hint considers the whole current board and explains its reasoning before you choose whether to apply a suggestion. Focus provides a closer view and descriptions of a square and its surroundings; looking around does not edit the board.
How do I keep my progress?
Progress is stored on your device. Export a backup from Settings before moving devices, reinstalling, or clearing data. Undo history is kept with your saved game. There is no in-app automatic cloud sync.
How do I import a backup?
Use Import in Settings and review the preview before replacing your progress. Follow any save or replacement choices shown. Valid v0.3 backups are supported; original v0.2 files are not directly supported. Keep your original file if an import fails.
What should I do if something looks wrong?
First export a backup if possible. Avoid uninstalling the app or clearing data while investigating. Tell us the app build, iOS version, language, what you expected, and what happened. Please do not send your backup unless needed and you choose to share it.
Can I change the language or text size?
The app supports English, German, French, Italian, Spanish and Japanese, following your iPhone language preferences. Unsupported languages fall back to a supported preference or English. Use iPhone Accessibility settings for larger text. Some larger-text views scroll to keep the content readable.
How can I get the app?
Download Clues for Cuddles from the App Store using the button above. Try 12 puzzles free; one purchase unlocks all 100 and the full journey. Requires iPhone with iOS 18 or later. Availability depends on your Apple Account’s storefront; the App Store shows the local price.
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